Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. SEND Network is committed to maintaining your privacy and we have set out below how we go about doing this. This policy covers our use of personal information that we collect when you use our website www.sendnetwork.co.uk 

The policy also contains information about cookies. The following policies are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner.

What information we may collect

When making an enquiry you may be asked to submit personal information about yourself, for example:

• Name
• Contact information (including email address)
• Postal address information
• Organisation information
• Other information relevant to an enquiry or referral

When you supply any personal information to SEND Network we have a legal obligation towards you in the way we use that data. We must collect the information fairly, that is, we must explain to you how we will use it and tell you if we want to pass the information onto anyone else. When using your personal information SEND Network will act in accordance with all current legislation in place.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• To improve the services we provide to you
• To periodically send promotional emails about services or other information      which we think you may find interesting
• From time to time, we may also use your information to contact you for market research purposes, we may contact you by post, phone, or email
• We may use the information to customise the website according to your      interests.

Do we give your information to anyone else?

• No, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. Any personal information we request from you will be safeguarded under the General Data Protection Regulation (GDPR).

Access to your personal information

• You have a right to request a copy of the personal information that SEND Network holds about you and have any inaccuracies corrected. We reserve the right to make a nominal charge for such for information requests. Any such requests should be made to this email address hello@sendnetwok.co.uk  

Security

• We are committed to ensuring that your information is secure.
• In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What are cookies?

• A cookie is a small file that asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. For further information on cookies please visit www.aboutcookies.org .

How do we use cookies?

• We use traffic log cookies to identify which pages are being used. This helps us to analyse data about webpage traffic and improve our website in order to tailor it to the needs of our users.
• Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
• A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
• You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your  browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.